What happens to my online portal after the mortgage is arranged?

After you’ve taken out a mortgage, the following may happen with your personal online account:

  • Continue to recognize: The online portal often remains available so that you can view documents or insurance policies at a later time. You can also file a claim through your personal portal for insurance policies you’ve purchased with Roling Advies.

  • Archiving: Your data and documents are usually archived in accordance with applicable regulations, which means they are retained for some time for legal or administrative purposes.

  • Restricted access: Over time, access to your account may be restricted to viewing historical data only, or you may need to log in again using specific verification methods to gain access.

  • Cancellation: In some cases, you can choose to have your account deleted or your access terminated if you no longer wish to use the online platform.

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